Privacy Policy

Dr. Murkute's O2 Bone & Eye Care Clinic is a specialist eye and orthopaedic clinic at Office No. 18, 1st Floor, A Building, City Vista, Fountain Road, opposite Victorious Kids School, Ashoka Nagar, Kharadi, Pune, Maharashtra 411014. For any question about this policy or your information, contact us at frontdesk.o2bec@gmail.com or 070303 11311.

• Details you give us: name, phone number, email address, preferred appointment date and time, and the symptom or concern you describe when you use the appointment or contact form, call us, or message us on WhatsApp.
• Clinical information: collected only during your visit to the clinic, in your medical record. Clinical records are not collected through this website.
• Technical information: basic, non-identifying usage data such as pages viewed, device type and approximate region, used to understand how the website is used and to keep it working.

• To contact you and confirm, reschedule or follow up on an appointment request.
• To answer questions you send us by form, phone, email or WhatsApp.
• To provide and document clinical care during and after your visit.
• To improve the content, structure and performance of this website.
• To meet legal, regulatory and medical record-keeping obligations in India.

We do not sell your information. We do not use your medical information for advertising or send marketing messages without your consent.

Information is shared only where necessary: with the treating doctor and clinic staff involved in your care; with a diagnostic centre, hospital or specialist when you are referred; with service providers who operate our website, messaging or appointment tools under confidentiality obligations; and where required by law or by a competent authority.

Some pages embed services operated by others — Google Maps for directions, Google Business Profile for reviews, YouTube and Instagram for videos, and an embedded review form. When you interact with these, their own privacy policies apply to the data they collect. Clicking a WhatsApp or call link opens that application on your own device.

Enquiry and appointment details are kept only as long as needed to serve your request and to meet record-keeping requirements; medical records are retained for the period required under applicable Indian medical record regulations. We apply reasonable technical and organisational safeguards, including restricted staff access. No method of transmission over the internet is completely secure, so please do not send sensitive medical details through unsecured channels.

You may ask us to confirm what information we hold about you, correct inaccurate details, or delete enquiry data we are not legally required to retain. You can withdraw consent for non-essential contact at any time. Write to frontdesk.o2bec@gmail.com and we will respond within a reasonable time.

Appointment requests for a child should be made by a parent or legal guardian, who is responsible for the information provided.

We may update this policy as our services or legal obligations change. The current version always appears on this page.